Privacy Policy
In this policy, “I”, “us”, “we”, or “our” means Mindful Days Psychology, operators of this website and “you” and “your” refers to you, the client, visitor, website user or person using our website.
Mindful Days Psychology is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We use the information we collect about you to maximise the services that we provide to you.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
We may, from time to time, review and update this privacy policy, including taking account of new or amended laws, new technology, and/or changes to our operations. All personal information held by us will be governed by the most recent updated policy.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
This Privacy Policy was last updated on 5 May 2024.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and contact details, support queries, and client feedback.
This Personal Information is obtained in many ways including correspondence by telephone, email, in person, and via our website, and from cookies. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. Marketing communications are only sent to you if you have requested or subscribed to them. You can opt-out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Cookies
We may use cookies on our website from time to time. Cookies are very small files placed in your web browser that collect information about your web browsing behaviour. They are used to retain information between your visits if you later return to the website and allow a website to tailor its configuration to your needs and preferences. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.
Our website may sometimes use cookies to analyse website traffic and help us provide a better visitor browser experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Mindful Days Psychology will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Other Websites
Our website may provide links to other websites. These links are meant for your convenience only and it does not constitute sponsorship, endorsement, or approval of these websites. Please be aware that we are not responsible for the privacy policies of websites external to our own. We encourage users to be aware and to read the privacy statements of every single website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
Shop 1, 131B King Street
Mascot NSW 2020
grace@mindfuldayspsychology.com.au